{"id":16829,"date":"2026-04-15T15:40:53","date_gmt":"2026-04-15T13:40:53","guid":{"rendered":"https:\/\/new.trivody.sk\/?page_id=16829"},"modified":"2026-04-27T14:21:01","modified_gmt":"2026-04-27T12:21:01","slug":"accommodation-rules","status":"publish","type":"page","link":"https:\/\/www.stvrtavoda.sk\/en\/ubytovaci-poriadok","title":{"rendered":"Accommodation rules"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16829\" class=\"elementor elementor-16829\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19f4c469 e-flex e-con-boxed e-con e-parent\" data-id=\"19f4c469\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95eb44b elementor-widget elementor-widget-heading\" data-id=\"95eb44b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Accommodation rules<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f41e619 elementor-widget elementor-widget-spacer\" data-id=\"f41e619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-672ea12 elementor-widget elementor-widget-text-editor\" data-id=\"672ea12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><ol><li>Accommodation rules, issued by RecAd, sro<strong>.<\/strong>, with its registered office at Do doliny 590\/14, 031 01 Liptovsk\u00fd Mikul\u00e1\u0161, Company ID: 36 624 900, registered in the Commercial Register of Bansk\u00fd Bystrica, section Sro, file no.: 9079\/S (hereinafter referred to as the &quot;operator&quot;), applies to the provision of accommodation and related services in the TRI VODY resort, Do doliny 590\/14, 031 01 Liptovsk\u00fd Mikul\u00e1\u0161 - Dem\u00e4nov\u00e1 (hereinafter referred to as the &quot;resort&quot;) and regulates the rights and obligations of the operator and guests accommodated in the resort (hereinafter referred to as the &quot;client&quot;) from the moment the client starts their stay until its end. The accommodation rules are published on the website\u00a0<a href=\"https:\/\/www.trivody.sk\/\" target=\"_blank\" rel=\"noopener\">trivody.sk<\/a> . By entering the residence and using the resort&#039;s services, the client confirms that he has been familiar with these accommodation rules and undertakes to comply with them.<\/li><li>The reservation of services is governed by separate General Terms and Conditions of RecAd, sro, which are published on the website\u00a0<a href=\"https:\/\/www.trivody.sk\/\" target=\"_blank\" rel=\"noopener\">trivody.sk<\/a><\/li><\/ol><ol start=\"3\"><li>The operator may accommodate clients who are duly registered. For this purpose, guests are required to check in ONLINE before arrival, or to present their ID card, passport or other valid document proving their identity to the relevant resort employee immediately upon arrival (this also applies to accompanying minor children). This applies to all accommodated persons. Every guest who is not a citizen of the Slovak Republic is required to fill out and sign a stay notification form, which will be issued by the reception employee based on the submitted identity document. All data in the notification must be provided truthfully and completely.<\/li><\/ol><ol start=\"4\"><li>The operator has the right to refuse to accommodate a guest with a contagious disease, parasitic infection or other illness that could pose a health risk to the operator&#039;s employees or other guests of the resort.<\/li><\/ol><ol start=\"5\"><li>The operator provides accommodated clients with services to the extent agreed upon when booking the stay.<\/li><\/ol><ol start=\"6\"><li>The operator accommodates the client on the day of arrival for the stay in accordance with the reservation from 2:00 p.m. to 6:00 p.m. (check-in), unless otherwise agreed. Later arrival (after 6:00 p.m.) is charged at \u20ac15 \/ apartment \/ chalet and must be reported in advance. Early accommodation (so-called early check-in) is for an additional fee and is only possible if the capacity of the resort allows it.<\/li><\/ol><ol start=\"7\"><li>The client uses the accommodation unit only between 2:00 p.m. and 10:00 a.m. The client is obliged to leave the accommodation unit no later than 10:00 a.m. on the last day of stay. If necessary, the client may ask the operator for a late check-out on the last day. The client is not entitled to a late check-out on the last day and the operator will allow it only if the capacity and operational capabilities of the resort allow it and only if a late check-out fee is paid, the amount of which the operator will inform the client upon request. If the client does not end the stay on the last day of departure by 10:00 a.m. and does not request a late check-out, the operator has the right to charge the client a fee for the following night, or to remove the client&#039;s belongings from the accommodation unit and store them at the client&#039;s expense.<\/li><\/ol><ol start=\"8\"><li>In exceptional cases, the operator may offer the client accommodation other than that originally agreed, as long as it does not differ significantly from the original order, or if it is accommodation of a higher standard than that originally ordered.<\/li><\/ol><ol start=\"9\"><li>In the event that the client does not use the reserved and paid services for any reason on the client&#039;s part or without stating the reasons in full (early departure from the stay, later start date, etc.), the client is not entitled to any financial or non-financial compensation, substitute performance or compensation for damages.<\/li><\/ol><ol start=\"10\"><li>Upon arrival, the client pays a refundable deposit of \u20ac200\/accommodation unit, either by pre-authorization on a credit card or in cash. This deposit is used to cover any minor damages, unpaid minibar fees, etc. Based on this, the client, upon entering the accommodation unit, in his own interest, checks the condition of the individual devices and their functionality, checks the completeness of the minibar, and immediately reports any defects or deficiencies to the operator.<\/li><\/ol><ol start=\"11\"><li>It is not permitted to make any changes to the equipment\/facilities, move furniture, or interfere with electrical or any other installation, or relocate equipment, within the resort premises without the consent of the operator or a person authorized by him.<\/li><\/ol><ol start=\"12\"><li>Smoking is strictly prohibited in the interiors of the accommodation units. The exception is the areas on the terrace where ashtrays are prepared for guests. If the client violates the smoking ban in the accommodation unit, the operator has the right to charge a fee of \u20ac100, which the client is obliged to pay to the operator no later than at the end of the stay (check-out) in cash or by payment\/credit card, or it will be settled from the deposit that the client paid upon arrival. If, as a result of violating the smoking ban in the accommodation unit, damage occurs to the operator&#039;s property and\/or the property, life or health of clients and\/or employees of the operator, the client is obliged to compensate for the damage thus incurred in full.<\/li><\/ol><ol start=\"13\"><li>For safety reasons, it is not permitted to leave children under 10 years of age in the accommodation unit without the supervision of a legal guardian or a person over 18 years of age authorized by them.<\/li><\/ol><ol start=\"14\"><li>Accommodation with pets is possible in some accommodation units. We charge a fee for accommodation with pets. The amount of the fee is presented to the client at the time of booking, or you can find it in the price list of services. Pets cannot be left alone and unattended in the accommodation unit. Detailed conditions for staying with pets are described in the document &quot;Pet Stay Rules&quot;, which are published on the website\u00a0<a href=\"https:\/\/www.trivody.sk\/\" target=\"_blank\" rel=\"noopener\">trivody.sk<\/a>\u00a0and which the operator also sends to clients by email before the start of the stay. The client is fully responsible for any damage caused by the animal during the stay at the resort. In case of failure to report the pet in advance and violation of the rules regarding the stay with a pet, the operator is entitled to charge the client a one-time fine of \u20ac200. In case of damage and destruction of inventory \/ property in the accommodation unit and\/or in the resort, the owner will be charged the full amount. In case of repeated violation of any of the above points, the pet owner will be asked to leave the resort area immediately without any right to a refund.<\/li><\/ol><ol start=\"15\"><li>Quiet hours are from 10:00 p.m. to 6:00 a.m. The client&#039;s behavior during quiet hours must not disturb other clients. Loud television, loud talking, singing, loud conversations, etc. are not appropriate. Social events (celebrations, weddings, etc.) may be organized in the cottage settlement after 10:00 p.m. only with the prior consent of the operator.<\/li><\/ol><ol start=\"16\"><li>The client may receive visitors only with the consent of the operator and exclusively outside of the nightly quiet hours. The same rules as those stated in these accommodation regulations apply to visits.<\/li><\/ol><ol start=\"17\"><li>The client is obliged to leave the accommodation unit in the condition in which he received it at the beginning of the stay. Before leaving, it is necessary to turn off the lights, close the windows, turn off electrical appliances, turn off the water, wash and put away used dishes in the kitchenette, take out the garbage from the accommodation unit, close the door and hand over the keys to the operator or a person authorized by him. In case of loss of the key, the client is charged a fee of \u20ac100 (the entire lock must be replaced). In case of failure to wash the dishes or dump the garbage in the designated place, the operator charges a fee according to the price list. The operator has the right to deduct the above fees from the deposit that the client paid in cash or by pre-authorization on a payment card upon arrival. In the event of damage or a change in the condition of the accommodation unit, the client is obliged to compensate the operator for all costs of restoring the accommodation unit to its original condition and any lost profit.<\/li><\/ol><ol start=\"18\"><li>The client is liable for damage caused by him, his animal or persons for whom he is responsible, to the property of the operator as well as to the life, property or health of the operator&#039;s employees or other clients. The client is obliged to compensate the injured party (operator and\/or client and\/or employee) for the damage caused in this way in accordance with the relevant generally binding legal regulations directly on site. The amount of damage will be specified based on the purchase price of the new device or equipment and other costs associated with the purchase and replacement of the device or equipment. In the event that the operator and the client do not immediately and voluntarily agree on site, the operator has the right to call the police to resolve the damage. In the event of a false alarm due to non-compliance with fire safety measures such as smoking ban in the resort&#039;s interior, launching a smoke screen during events, using open fire in the resort&#039;s premises and in other cases of triggering a false alarm, the operator may charge a fee of up to \u20ac2,000<\/li><\/ol><ol start=\"19\"><li>The operator is not responsible for valuables and other items brought into the resort by clients.<\/li><\/ol><ol start=\"20\"><li>In the event of illness, sudden deterioration of health or injury to the client, the client shall immediately contact the operator (in the case of a minor child, his legal representative or responsible person) for the purpose of ensuring the provision of first aid and medical assistance, or transport to a medical facility (doctor, hospital) at the client&#039;s expense.<\/li><\/ol><ol start=\"21\"><li>The operator or a person authorized by him may enter an occupied accommodation unit for the purpose of rearrangement, replenishment of the minibar, or if it is necessary to eliminate a malfunction, or to provide emergency medical assistance, or in the event of suspicion of a violation of these accommodation rules or a serious threat to property and\/or other clients and\/or the health and life of clients or employees of the operator. Employees will be marked with a name tag upon entering the accommodation unit. .<\/li><\/ol><ol start=\"22\"><li>The price list for temporary accommodation and other services is available at the reception.<\/li><\/ol><ol start=\"23\"><li>The client is obliged to pay the price for accommodation and services provided in accordance with the valid price list, usually before the start of the stay. The invoice is payable upon presentation.<\/li><\/ol><ol start=\"24\"><li>The operator is entitled to change these accommodation rules, and such change is effective for clients from the date of publication of the amended wording of the accommodation rules on the website.\u00a0<a href=\"https:\/\/www.trivody.sk\/\" target=\"_blank\" rel=\"noopener\">trivody.sk<\/a>. The wording of the accommodation rules valid and effective on the day of the client&#039;s arrival is decisive for the client&#039;s stay.<\/li><\/ol><ol start=\"25\"><li>The client is obliged to comply with the provisions of these accommodation rules. If the client violates the provisions of these accommodation rules, or if he does not follow the instructions of the operator, or damages or endangers the property of the operator, damages or endangers the health, life or property of its employees or other clients, or if, despite a warning, grossly violates good morals or interferes with the good reputation of the operator, its employees or clients, the operator has the right to expel the client from the cottage settlement and not allow him to use the services. In such a case, the client is not entitled to a refund of the aliquot price paid by him for the stay, nor to any other financial or non-financial compensation or compensation, nor to compensation for damages.<\/li><\/ol><ol start=\"26\"><li>These accommodation rules are governed by the laws of the Slovak Republic. All legal relations not regulated by these accommodation rules are governed by generally binding legal regulations valid in the territory of the Slovak Republic.<\/li><li>If any of the provisions of these accommodation rules is or becomes invalid, ineffective or unenforceable, such invalidity, ineffectiveness or unenforceability shall not affect the validity and effectiveness of the other provisions of these accommodation rules.<\/li><\/ol><ol start=\"28\"><li>These accommodation rules come into force and effect on 1.5.2023<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ubytovac\u00ed poriadok \u00a0 Ubytovac\u00ed poriadok, vydan\u00fd spolo\u010dnos\u0165ou RecAd, s.r.o., so s\u00eddlom Do doliny 590\/14, 031 01 Liptovsk\u00fd Mikul\u00e1\u0161 I\u010cO: 36 624 900, zap\u00edsanou v OR OS Bansk\u00fd Bystrica, oddiel Sro, zlo\u017eka \u010d: 9079\/S (\u010falej len \u201eprev\u00e1dzkovate\u013e\u201c), sa vz\u0165ahuje na poskytovanie ubytovac\u00edch a s t\u00fdm s\u00favisiacich slu\u017eieb v rezorte TRI VODY, Do doliny 590\/14, 031 01 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16829","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/pages\/16829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/comments?post=16829"}],"version-history":[{"count":10,"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/pages\/16829\/revisions"}],"predecessor-version":[{"id":17608,"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/pages\/16829\/revisions\/17608"}],"wp:attachment":[{"href":"https:\/\/www.stvrtavoda.sk\/en\/wp-json\/wp\/v2\/media?parent=16829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}